Customer support

THE ULTIMATE SMS CUSTOMER SERVICE PLATFORM FOR UNATTENDED RETAIL

ZippyAssist™ is the best customer service technology in theindustry. With our partnership, your employees can immediatelytext for customer service. In fact, it takes less than 2 minutes tosend feedback! Innovate your San Francisco Bay Area and Sacramento break room today by hiring us.

THE PROBLEM

vending machines in San Francisco Bay Area and Sacramento
You purchase a
snack or beverage
in the break room.

vending service in San Francisco Bay Area and Sacramento
The machine failed,
even though it already
took your money.

beverage vending machines in San Francisco Bay Area and Sacramento
Debate on if you
should even bother
reporting the lost $5.

food vending machines in San Francisco Bay Area and Sacramento
You decide to report
it and search for the
1-800 number.

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You leave a voicemail
or get put on hold for
several minutes.

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Frustrated, you either hang up or hope you receive your refund in the near future.

THE ANSWER: ZIPPYASSIST

GET HELP WHEN YOU NEED IT

San Francisco Bay Area and Sacramento snack vending machines

SAVES
TIME

Eliminate the middle man. With
ZippyAssist, your employee can
contact us directly.

San Francisco Bay Area and Sacramento vending machine solutions

INCREASES
PRODUCTIVITY

Employees in San Francisco Bay Area
and Sacramento can focus on their jobs,
rather than break room problems.

San Francisco Bay Area and Sacramento vending machines

ELEVATES
EXPERIENCE

Give employees power to report
issues or submit suggestions.
More feedback, more happiness.

ZippyAssist customer service in San Francisco Bay Area & Sacramento

HOW DOES IT WORK?

Your San Francisco Bay Area and Sacramento break rooms deserve a better customer experience.

Text the number

Explain the problem

Resolve your issue

Frequently Asked Questions

How does ZippyAssist help me?

ZippyAssist technology allows for instant communication so you can immediately report your problem. This means less frustrated employees, feedback or help in real time, and faster resolutions.

How does it work?

Let’s say you got your bag of M&Ms, but you were overcharged. In less than 2 minutes, you can text the number, take a picture of incorrect price, and request a refund. It’s easy!

Can I do more than report issues?

Absolutely. You can suggest products you’d like to see in your market or vending machine, suggest feedback for making the kiosk checkout easier, or simply let us know something needs to be restocked.

Does ZippyAssist support multiple languages?

Yes, ZippyAssist can support multiple languages if this is something you need. Inquire for more information.

Does your refund accommodate for various purchase methods?

Yes, we have various refund methods. Inquire with us for details.

Can I add this to my vending machine, micro-market, or office pantry?

Yes, anywhere you need improved customer service, we can ensure ZippyAssist is added.